Results of our studies

IN BRIEF

Levels of trust and performance approvals have increased over the recent year reaching an all-time high.

MOSCOW, November 9, 2017. The Russian Public Opinion Research Center (VCIOM) presents the data of a study devoted to Day of the employee of internal affairs held in Russia.

Two-thirds of Russians trust the policemen of their region (67%, a record high); in 2015 and 2016 this share was at about 46-47%. The distrust levels have decreased to 27%. The highest levels of trust go to the police control room officers (71%), district police officers (70%), youth liaison officers (68%), the transport police (67%), the police patrol and checkpoint service officers (65%).

At the moment, the police performance index has hit its high over the entire measurement period (58 p.p. out of 100 vs 46 p.p. in 2015 and 2016). Forty-six percent of Russians assess the police performance positively (which is twice higher than the 2016 record of 24%).  The number of disapprovals has decreased from 21% to 7%, respectively. For the first time, the share of positive assessments prevails over the share of average assessments (43%).

The public image of policeman is rather positive: Russians describe him/her as a neat (77%), polite (66%), friendly (66%), of good character (65%), courageous (65%), and competent (64%) person who is ready to help (64%). Compared to the 2012 assessments, the public assessments have considerably improved. Respondents’ evaluations are drawn from their experiences with the road traffic police officers (33% of Russians have interacted with them over the recent year; vs 20% in 2012) and district police officers (22%; previously 15%).

The latest survey evidence shows that 22% of Russians know their district police officer personally; a further 27% know what position he/she holds (the survey was conducted among full-aged persons). The total percentage of such answers has reached 49% over a year (vs 36% in 2016).  There is a positive correlation between trust levels/police performance assessments and the fact whether a respondent knows the district police officer or not.  

The levels of respondents’ readiness to help the police are high: 90% of respondents say they would provide details of an incident they witnessed; 74% would agree to act as a witness.

Today cases of misconduct of police officers are cited less frequently that a few years ago: respondents mention rude behavior (6%). Eighty-one percent of Russians did not witness any violations conducted by the police officers (vs 62% in 2009).

Police Performance Index shows how Russians assess the work of the police in their region. The higher the value of index, the better the police performance assessments are. Index is based on the question “How do you generally assess the police performance in your region?” and calculated through answer summarization. The answers “It is very good” corresponds to the coefficient “1”; “It is good” – “0.75”; “It is average” - “0.5”; “It is bad” - “0.25”; “It is very bad” -“0". Index is measured in points and can vary between -100 and 100.

The VCIOM-Sputnik Russian nationwide survey was conducted on November 3-4, 2017. The survey involved 1,800 Russians aged 18 and over, and was carried out using stratified dual-frame random sample based on a complete list of landline and mobile phone numbers operating in Russia. The data were weighted according to selection probability and social and demographic characteristics. The margin of error at a 95% confidence level does not exceed 2.5%. In addition to sampling error, minor changes in question wording and different circumstances arising during the fieldwork can introduce bias into the survey.

The 2005-2016 results are based on household surveys.

Do you trust the policemen in your region?* (closed-ended question, one answer, %)

 

2005

2009

2010

2012

2013

2015

2016

2017

Definitely yes

8

6

3

3

7

14

14

17

Somewhat yes

29

32

29

32

39

32

33

50

Somewhat no

39

35

37

40

34

23

23

20

Definitely no

18

18

21

21

11

23

24

7

Don’t know

6

9

10

4

9

8

6

6

*In 2005, 2009, 2010 the question was related to militia

Could you assess the level s of your trust /distrust in the following police bodies? (closed-ended question, one answer per each line, %)

Completely trust

Somewhat trust

Somewhat distrust

Completely distrust

Don’t know

Police control room

2012   

8

45

25

8

14

2017   

25

46

11

6

12

District police officers

2012   

8

46

28

9

9

2017   

24

46

14

7

9

Youth liaison officers

2012   

10

43

20

7

20

2017   

20

48

8

0

24

Transport police (railway, air transport, underground)

2012   

8

45

26

8

13

2017   

23

44

11

5

17

Police Patrol and Checkpoint Service

2012   

5

38

35

11

11

2017   

20

46

15

8

11

Crime detection

2012   

8

41

27

7

17

2017   

25

40

11

8

16

Investigative Department  investigators

2017   

20

41

13

8

18

State Road Safety police officers

2012   

5

34

38

15

8

2017   

17

42

20

14

7

Licensing Service officers

2017   

20

39

11

5

25

Directorate for Migration Affairs  officers

2017   

19

36

13

7

25

Drug Control Service officers

2017   

22

32

16

9

21

How do you generally assess the police performance in your region?*

 (closed-ended question, one answer, %)

 

2005  

2009  

2013  

2015  

2016  

2017  

Very good

2

1

3

2

2

4

Good

11

13

18

23

22

42

Average

49

50

52

46

47

43

Bad

27

21

18

15

15

5

Very bad

6

6

3

5

6

2

Don’t know

5

9

6

9

8

4

Police Performance Index

42

41

47

46

46

58

*In 2005, 2009, the question was related to militia.

Imagine a typical Russian policeman. Rate his/her qualities on the following scale

(closed-ended question, one answer per each line, %)

The first characteristic fully describes a typical police officer  

The first characteristic is likely to describe a typical police officer 

Both are equally intrinsic

The second characteristic is likely to describe a typical police officer 

The second characteristic fully describes a typical police officer 

Neat or clumsy

2012  

20

39

32

7

2

2017  

44

33

18

4

1

Open-minded or hypocritical

2012  

8

23

44

17

8

2017  

25

28

30

12

6

Fair or unfair  

2012  

7

19

48

19

7

2017  

23

29

34

10

4

Incorruptible/honest or briber

2012  

6

15

40

24

15

2017  

21

24

36

13

6

Polite/educated or rude, ill-mannered

2012  

10

28

42

15

5

2017  

32

34

24

7

3

Strong, robust or  weak, infirm

2012  

12

31

42

12

3

2017  

29

32

31

5

3

Educated, competent or uneducated, incompetent

2012  

10

27

44

15

4

2017  

32

32

26

7

3

Athletic, well fit or non-athletic

2012  

9

25

42

19

5

2017  

27

29

29

10

5

Hard-working or loafer  

2012  

8

24

44

17

7

2017  

29

30

26

9

5

Friendly or aggressive  

2012  

8

23

46

18

5

2017  

30

36

27

5

2

Courageous or coward

2012  

9

25

47

14

5

2017  

32

33

28

4

3

Ready to help or indifferent

2012  

9

24

41

18

8

2017  

35

29

25

7

4

Of good character or dishonest

2012  

8

19

48

18

7

2017  

34

31

28

5

2

What kind of police officers have you happened to interact with over the recent year? (closed-ended question, any number of answers, %)

 

2012

2017

State Road Safety police

20

31

District police officer

15

22

Police Patrol and Checkpoint Service

8

9

Police control room (including call center)

8

9

Investigation departments

3

8

Extra-departmental security service

2

5

Criminal Investigation

2

4

Transport Police  

2

4

Youth liaison office 

1

4

Directorate for Migration Affairs 

4

3

Licensing Service

1

3

Drug Control Service

1

Not happened to interact with police

53

40

Other

1

4

Don’t know

1

0

Do you know your district police officer?** (closed-ended question, one answer, %)

 

1990 *

2015

2016

2017

No, no idea

53

62

63

50

I know but not personally 

25

19

19

27

I know the officer personally

20

18

17

22

Don’t know

2

1

1

1

*in 1990, the Russian nationwide survey was representative of the urban and rural populations aged 16 and over (n=1962)

** In 1990 the question was related to the militia

Imagine you have an unhurried walk, and you are stopped by a police officer. The police officer asks for help. What will you do in the following situations?  (closed-ended question, one answer per each line, %)

 

 

I will agree to help him/her

I will refuse politely telling that I am busy

Don’t know

A request to provide details of a situation you witnessed  

2017  

90

8

2

A request to be a witness (testifying the police actions)

2012  

45

46

9

2017  

74

21

5

A request to tell about the conduct of  a person the police is interested in

2017  

70

23

7

A request to help in detention of an offender

2017  

63

32

5

A request to participate in the public order maintenance

2017  

59

36

5

Did you witness violations of human rights by the police officers this year? If yes, what kind of violations were there?* (closed-ended question, any number of answers, %)

 

2009  

2013  

2014  

2016  

2017  

Rude, tactless behavior

18

11

11

11

6

Use of public office for private gain

10

7

7

8

5

Attempts to distort facts, falsify materials

7

5

5

7

5

Blackmailing, cash grabs, bribery

10

8

6

6

4

Cruel behavior

8

7

6

5

3

Refusal to accept the application

4

6

6

5

3

Other

2

1

2

3

4

Nothing mentioned above

62

68

69

73

81

Don’t know

4

3

5

4

1

*in 2009 the question was related to militia

Note: Using materials from the site www.wciom.ru or wciom.com, as well as distributed by VCIOM, the reference to the source (or hyperlink for the electronic media) is obligatory!

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